Company Name: Ruprav Global (OPC) Private Limited
Website: https://rupravglobal.shop

These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website or placing an order, you agree to comply with and be bound by the following terms. If you do not agree, please do not use our services.

1. Company Overview

Ruprav Global (OPC) Private Limited is an online trader of electronic products from India’s leading brands. We are not manufacturers, and all products are sold under respective brand warranties.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age.
  • You are legally capable of entering into binding contracts.
  • You are using our services for personal, lawful purposes only.

3. Products & Availability

  • We offer electronic items from reputed Indian brands.
  • All products are subject to availability and stock limits.
  • Product descriptions, pricing, and images are as accurate as possible, but may vary due to manufacturer updates.
  • We reserve the right to discontinue or modify products without notice.

4. Pricing & Payments

  • All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • We accept secure online payments via UPI, Net Banking, Debit/Credit Cards, Wallets, and other listed gateways.
  • We reserve the right to cancel orders in case of pricing errors, technical issues, or suspicious activity.

5. Order Confirmation & Cancellation

  • After placing an order, you will receive a confirmation email with order details.
  • We may cancel orders if the product becomes unavailable or due to payment verification failure.
  • Customers may cancel orders before dispatch by contacting customer support. Post-dispatch cancellations are treated as returns and will follow the Return Policy.

6. Shipping & Delivery

  • We deliver across India via reputed courier partners.
  • Estimated delivery time is typically 3–7 working days, depending on location.
  • Shipping charges, if applicable, are displayed at checkout.
  • Delays due to courier issues, weather, strikes, or unforeseen events are beyond our control.

7. Return, Refund, and Replacement

  • Returns are accepted within 7 days for defective, damaged, or incorrect items.
  • Refunds are processed within 4–5 working days to the original payment method after inspection.
  • Full policy available at our Refund and Return Policy page.

8. Warranty

  • All products are covered by manufacturer warranty as applicable.
  • Customers must contact the brand’s authorized service center for repairs or claims.
  • We are not responsible for servicing or approving warranty requests.

9. User Responsibilities

When using our website, you agree to:

  • Provide accurate personal and contact information.
  • Not misuse the website (e.g., hacking, spamming, phishing).
  • Use products lawfully and as per the manufacturer’s instructions.

10. Intellectual Property

  • All content on this website, including images, logos, product descriptions, and text, are the property of Ruprav Global or our brand partners.
  • Unauthorized use, copying, or distribution is prohibited.

11. Limitation of Liability

  • Ruprav Global is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We are not responsible for delays, damages, or loss caused by third-party courier services.

12. Indemnification

You agree to indemnify and hold harmless Ruprav Global (OPC) Private Limited and its affiliates from any claims, losses, or liabilities arising from your misuse of the site, breach of these terms, or violation of any law or third-party rights.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after changes constitutes your acceptance of the updated Terms.

15. Contact Information

For questions or support, contact us:

Ruprav Global (OPC) Private Limited
📧 Email: Rupravglobalpvt.ltd@gmail.com
📞 Phone: +91 9500771084
📍 Address: Shop No.1, First Floor, Door No.166 & 167, MTH Road, Padi, Chennai – 600 050
(Above Ramraj Cotton, near Britannia Bus Stop)