Company Name: Ruprav Global (OPC) Private Limited
Website: https://rupravglobal.shop
Email: Rupravglobalpvt.ltd@gmail.com
Phone: +91 9500771084

1. Free Shipping Across India

At Ruprav Global, we are pleased to offer free shipping on all products across India, regardless of order value. There are no hidden charges, no handling fees, and no delivery charges—what you see is what you pay.

2. Shipping Timeline

  • Orders are typically processed and dispatched within 1–2 business days of confirmation.
  • Delivery time depends on your location, but most orders are delivered within 3–7 working days.
  • Delays may occur during peak seasons, national holidays, natural calamities, or due to courier logistics.

3. Delivery Partners

We partner with reliable and reputed courier services to ensure timely and safe delivery of your orders. Tracking details will be shared via email or SMS as soon as the product is dispatched.

4. Serviceable Locations

We ship to all serviceable pin codes across India. If we are unable to deliver to your location for any reason, our team will inform you and initiate a full refund immediately.

5. Order Tracking

Once your order is shipped:

  • You will receive an SMS/email with the tracking number and courier name.
  • You can track your shipment on the courier’s website or directly from your order dashboard on our site.

6. Delivery Issues

Please report any of the following issues within 24 hours of delivery:

  • Package tampered, damaged, or open on arrival
  • Missing items in the package
  • Wrong product delivered

An unboxing video is required for verification of such claims.

7. Failed Deliveries

If the courier is unable to deliver due to customer unavailability or incorrect address:

  • They will attempt 2–3 times.
  • After that, the product will be returned to us, and we will contact you for reshipment or refund.

8. International Shipping

Currently, we do not offer international shipping. We only deliver within India.

9. Contact Us

For shipping-related queries, please contact us:

📧 Email: Rupravglobalpvt.ltd@gmail.com
📞 Phone/WhatsApp: +91 9500771084
📍 Address: Shop No.1, First Floor, Door No.166 & 167, MTH Road, Padi, Chennai – 600 050
(Above Ramraj Cotton, near Britannia Bus Stop)